Error:
The installed virus scanner is currently unavailable. If the problem persists, contact your administrator.
Reason:
You will get this error, while you are uploading/downloading a document in SharePoint 2010 portal (single/multiple file upload). The configured Antivirus setting will not let you to do the upload/download operations.
Solution
1. Go to Central Administration.
2. Go to "Security" section.
3. In "General Security" tab, go to "Manage antivirus settings".
4. in "Antivirus settings" section, remove the tick marks from "upload" and "download" options.
5. Click "OK"..
6. Now try to upload the documents in SharePoint web application. Documents will be uploaded successfully.
Thats it...
Note: This is temporary solution and it is not recommended in live scenarios, due to security concerns.
We also had the same issue as no documents is getting scanned from the portal shield, we reboot the one of the WFE where we have a issue and it resloved the issue.
ReplyDeleteThank you ..this has resolved my issue.
ReplyDelete